Last updated: 15th October 2020
We aim to treat you with respect and as a member of our extended family. Do feel free to contact us with any questions or comments.
As is the law we’ve laid out our terms below too.
A note on the contract
You’ll only enter into a contract of sale with us when your goods are despatched to you.
How are prices shown in the shop?
All prices displayed include VAT.
How do you pay?
You need to pay by credit card or Paypal at the time of order. We’ll send out your goods as soon as payment has cleared. Until then they remain the property of TheHarmoniousHub.co.uk
How much is delivery?
We’ll send you your goodies by Royal Mail. If you want special delivery then you can choose to upgrade at the checkout. In doing so you’ll need to sign to prove you received the items.
Prices for UK (contact us for out of UK postage):
Standard delivery: £3.10 – £8.95 (depending on size and weight)
Weekday special delivery: £6 – £10 (depending on size and weight)
Special delivery on Saturdays: £12
If your order is over certain weights these prices will change and we may use a courier instead to get you the best possible price. Do check out our Delivery Instructions page for more information.
What if your product doesn’t arrive on time?
Although we hope to get your goods to you on time; we can’t be held liable for any losses, expenses or consequential loss incurred by yourself or anyone else either individually or as a company.
Want to send it back?
That sucks that you are unhappy with the item/s you have ordered. But don’t worry we’ve got you covered.
If you wish to cancel before the items are dispatched contact us as soon as you can.
If the order has already been shipped you’ll need to return the order to us.
You have the right to cancel your order under the United Kingdom’s Distance Selling Regulations, for a full refund. Order cancellation must be made in writing, quoting your order number, within 7 days of delivery of your item (s). This can be sent by via our online form, by email or by post.
Once you’ve cancelled your order, return the items to the above address, in their original condition, within 14 days of receipt. The item is your responsibility until it reaches us so wrap it up nicely. Do check our Returns information for more information.
A note on legal liability
The contracts from the sales of goods by TheHarmoniousHub.co.uk shall be subject to and governed by English law.
Liability of TheHarmoniousHub.co.uk shall in no circumstances exceed the original value of the price charged for the goods. TheHarmoniousHub.co.uk cannot accept liability for injury or negative consequence of using the products it sells. Or through your following the information shared on its website.
Any information shared is done so in good faith and fact checked as much as is possible, but your own research around the subject is always recommended. We do not provide medical advice and if unwell your doctor should always be the first person you consider speaking to.
It is also recommended that you’re cleared by a doctor before having any wellness treatments or doing any exercise. Some herbal supplements can interfere with medication you’re taking and it’s important to take that fact seriously. We only have your best interests at heart.
Your acceptance of our terms
By placing an order with TheHarmoniousHub.co.uk you are agreeing to be bound by our terms and conditions.
These terms and conditions do not affect your statutory rights as a customer.